ALT Hardware Maintenance

Third Party Maintenance

Product Description

Cisco · HP · IBM · Dell · NetApp · EMC · Sun

You can eliminate many of the wasteful practices that traditional OEM models force by continuing to use products past the end-of-support date they have established. You can have peace of mind knowing that we will continue to offer support and replacements for those products for as long as you choose to utilize them.

  • Complete support alternatives for the entire data center – including networking, server, and storage equipment
  • Extended life of existing infrastructure – Significantly reduces CapEx and OpEx
  • Global 24×7 first call access to certified technicians with hands-on networking and infrastructure experience
  • Advanced hardware replacement SLA’s (Next Business Day,4 Hour, Onsite Spare, and Field Support)
  • Multi-generation hardware support, including OEM End-of-Life equipment
  • SIMPLE, coterminous contract with flexible terms and options for payment – Multiple currencies accepted
  • Customer-managed access to Management Portal. A web based proprietary Contract Management and Ticketing System.
  • Add and Manage support contracts from any provider and use the Management Portal as a single point of reference for all of your infrastructure.